Consulting can be considered a dirty word in the IT community, but the plain and simple fact is that everyone needs help from time to time. We strive to make that experience as painless as possible, with professional and personal service. We attempt to not only satisfy your current needs, resolving your problems, but also to educate you and future proof your office. It might seem like a bad idea to teach your customers how to fix problems themselves but we consider it part of the service that you pay for.

Rates:

Its best to lead off with the question everyone wants to know. We bill separately for different types of service.

Our estimates are always free. Web Design, Service, Consultation, Planning

Basic Consulting Services : $75.00 /hr, With a one hour min.

  • Podcast and new media consultation training and setup.

  • Laptop Service, PC support, install or troubleshooting. Minimum charge of 1 hour for initial service call.

  • Desktop Service, PC support, install or troubleshooting. Minimum charge of 1 hour for initial service call.

Advanced Consulting Services:

  • $150.00 /hr: Custom scripting, hand coding or debugging of Perl, Javascript, Java, Shell scripting

  • Web Design is based on a per page structure, available upon request.

  • All Graphic Design work is based off of a free initial consultation and agreement.

  • Advanced custom jobs such as Linux or Windows server installation or troubleshooting can be worked out ahead of time.

consult@puzzlepiecepro.com for more information and request an estimate

Need More Information About WHat We Can do For You?

Podcast & New Media Consultation

  • Podcasts are more than the latest buzzword for marketing. They are a direct to customer niche and wide marketing tool. They can be crafted to inform, educate and always entertain.

  • We here at Puzzle Piece Productions are veterans in the podcast arena. Hosting, Producing, Editing and Marketing each new show to a specialized demographic.

  • We specialize in producing professional sounding media and crafting a unique brand with each show.

  • We work with existing shows and intellectual property or creating a property from scratch to fit a message, and build your brand.

Hardware:

  • PC Support and Maintenance. We troubleshoot hardware problems, with extensive experience in building and maintaining all types of machines. Whether your office is home to Macs or PCs or both.

  • Upgrades can be a trying decision. Is it worth the incremental cost to bring your machines up to snuff? Is it worth the potential problems that can occur when you open your machine? Let us help you make those decisions calling upon our experience with the internals of even the most complex computers.

Software:

  • Modern software suites can be confusing and complex. Especially for small businesses. We can help you choose the right software for your business or home. With a mind towards future upgrades and where you may want your software to take you.

  • One of the more daunting problems facing small business' is when their ideas are not realized by the applications they are using to create them. We can help you with software troubleshooting and instruction. As well as installation issues and setup.

People:

  • The heart and should of any company at any size is the people who staff it. But even the best people can loose their way when confronted with new software, network settings or security. We can smooth the road for your employees explaining and documenting your IT environment.

  • Through online documentation, setting up collaborative wiki's or simple podcasts, audio tutorials. We can craft an internal support system to get your employees to the right place. We can leverage the newest and best technology available to allow the good people to do good work.

Planning:

  • Making the right choices in software, networking and desktops can make or break small businesses. We can help you not just to tell you what to do but explain why this is the best course of action. From various software licensing options available to companies to alternative productivity applications we can find the best fit for your company going forward.

Networking:

  • The simplest construct in the small business world is the home office network, or the small office network. It can be a powerful collaborative tool or a disaster waiting to happen. We can sort through the terminology and configure your companies network to do what you want how you want it to. File sharing, small servers direct to desktop collaboration. Everything can be leveraged in the proper environment. Its all a matter of what would work best for your business.